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GlobalGolf Certified PreOwned Terms and Conditions

 
Updated: Feb 27, 2020

Introduction

Now you can enjoy the peace of mind and confidence in purchasing like new clubs, without the cost. GlobalGolf’s Certified PreOwned program offers unmatched benefits, like a twelve-month replacement warranty, along with a collection of preowned woods, irons, and putters.

All GlobalGolf Certified PreOwned Clubs include:

  • 12 month Warranty
  • Drivers, fairways, hybrids, and putters are sold with a complimentary, like new, generic headcover
  • Complete 6-point inspection by our highly trained staff
  • Thorough cleaning

Global Golf’s six-point inspection ensures that the clubs you purchase from us have been properly maintained and are in the best possible condition. GlobalGolf Certified PreOwned clubs are equipped with our twelve- month limited warranty. This warranty protects your certified product for up to Twelve months against all manufacturing defects in materials and workmanship. If your club is found to have a factory defect, our commitment is to promptly repair the club, replace it or issue a credit for the full amount.

The program also includes:

  • Certified 30 day "Change Your Mind" return policy
  • 100% shipping damage guarantee

Warranty Terms for Certified PreOwned Clubs

GlobalGolf’s Certified PreOwned (CPO) golf clubs will be free from defects in materials and workmanship during normal and customary use for 12 (twelve) months following the date of purchase from GlobalGolf, provided that (1) proof of purchase, such as of copy of customer invoice, is provided; and (2) the golf club has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party. A club may be covered by the warranty policy if it has undergone conventional club modifications (e.g., reshafting, regripping), if and only if, no damage was done as a result of the modification. It is GlobalGolf’s sole discretion to determine whether any damage was caused to the club by such modification.

All Other Products, other than Certified Preowned clubs: With respect to all other GlobalGolf products, please, refer to our Warranty and Returns page.

GlobalGolf’s Responsibility: If a defect in a genuine GlobalGolf CPO product sold by GlobalGolf is identified within 12 (twelve) months following the date of purchase, and you comply with the requirements outlined above, GlobalGolf, in its sole discretion, upon the prompt return of the product to GlobalGolf, will (1) repair the defect; (2) replace the defective product with the same or a comparable product; or (3) issue a store credit for the purchase price less reasonable depreciation based on actual usage of the product in any instance where the product is no longer available and repair is not possible.

Customer Responsibility: If you have warranty questions or wish to obtain warranty service, please contact the customer service department of GlobalGolf at 866-843-0262. You are responsible for shipping charges to return the defective product. GlobalGolf will return the repaired or replacement product at no charge.

Limitations on Warranties

  1. Warranty claims will be handled at GlobalGolf’s sole discretion, pursuant to the terms and conditions stated above.
  2. ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTY SET FORTH ABOVE.
  3. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, GUARANTIES, AGREEMENTS AND SIMILAR OBLIGATIONS OF THE MANUFACTURER OR SELLER.
  4. ANY WARRANTY OBLIGATION BY GLOBALGOLF IS NON-TRANSFERABLE TO A THIRD PARTY.

This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Product Return Guidelines for Certified PreOwned Clubs

You may return any Certified PreOwned (CPO) item for any reason within 30 days of receipt of the product for a product exchange or store credit, provided the return meets the following conditions:

  • The Certified PreOwned (CPO) product must be returned in the same condition as it was sold. It must not be used nor altered and must include all inserts and accessories, if applicable. If the item has been used or is not in the same condition as it was sold, we will inspect the item apply a 15% restocking fee which is deducted from the store credit.
  • Store Credits will be issued for the product price (and any applicable sales tax) only. Original shipping charges are not refundable (except in certain situations). Store Credits will be issued within 15 days of receipt, and inspection of the items.
  • Certified PreOwned clubs have a 12-month Warranty against all manufacturing defects in materials and workmanship. Please see our Warranty section for more information.

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These are your UTry® selections. Only UTry® eligible products appear here. 2 product limit.

Our UTry® program gives you the opportunity to try out brand new products from the game's top brands for 14 days for only $25, or $100 for an iron set. That's right—you get a brand new, still-in-the-plastic club to try for two weeks for just $25.

You get to try it when, where, and how you want for two weeks before deciding if you want to buy it or not.

Want to test out two different brands, or two different configurations? No problem. UTry® lets you try out up to 2 products for $25 per product or 1 iron set for $100.

This isn't 30 minutes on the range with range balls or looking out of the Pro-Shop window. You can try the product on your time, when & where you want.

UTry® gives you the freedom to take Golf Clubs, GPS or Rangefinders to your course and to use at your pace! Use it as much as you like so you can really know what the product will do for your game before you invest in it.

If you don't love it, simply put it back in the box it came in, use the included prepaid return shipping label, and send it back to us. That's it.

If you do love it, that's awesome! You keep the product, we'll subtract the $25 trial fee off the final cost of the product, and we'll charge you the difference.

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