For Exchanges, Lost in Shipping, or Warranty Returns please contact our Customer Service department by phone at:
866-843-0262 (U.S.)001-919-719-7950 / International
or Chat Now
or email email@example.com.
If you are not 100% satisfied with your GlobalGolf purchase you can now use our on-line service to return your item(s).
Gift purchases made between October 5, 2023 and December 31, 2023, can be returned through January 31, 2024. This change overrides our normal 30 day return limit. All other return policies are applicable.
To track the status of your return please click here to Track On-Line Returns.
FedEx drop off charge $7.99 (savings of $4.00 on a $11.99 average) using our FedEx label.
Refunds will be issued within 5-7 days of receipt and inspection of the items. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account.
All refunds will be applied to the original form of payment. 30 Day Playability items returned will be refunded via a GlobalGolf e-gift card.
For returns from outside the continental US, you may use our on-line returns center but you are not eligible for a shipping label.
You are responsible for choosing an international delivery service (not expedited) and paying any shipping cost.
You will be credited for your shipping cost if the return was due to a GlobalGolf error. Shipping charges for returned items that are not a result of GlobalGolf error will not be refunded.
Please be sure to send a copy of your shipping charges with your package.
Refunds will be issued within 5-7 days of receipt and inspection of the items. All refunds will be issued in US currency. The conversion from foreign currency to US currency depends on currency exchange rates. We issue refunds based on the exchange rate at the time of purchase. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account. All refunds will be applied to the original form of payment. 30-Day Playability items returned will be refunded via a GlobalGolf e-gift card.
If a free shipping or similar promotion was applied to a prior order, the amount of that promotion will be deducted from the amount refunded to the customer for any returned items. This excludes those returns that result from the error of GlobalGolf or product exchanges.
Our UTry® program gives you the opportunity to try out brand new products from the game's top brands for 14 days for only $25, or $100 for an iron set. That's right—you get a brand new, still-in-the-plastic club to try for two weeks for just $25.
You get to try it when, where, and how you want for two weeks before deciding if you want to buy it or not.
Want to test out two different brands, or two different configurations? No problem. UTry® lets you try out up to 2 products for $25 per product or 1 iron set for $100.
This isn't 30 minutes on the range with range balls or looking out of the Pro-Shop window. You can try the product on your time, when & where you want.
UTry® gives you the freedom to take Golf Clubs, GPS or Rangefinders to your course and to use at your pace! Use it as much as you like so you can really know what the product will do for your game before you invest in it.
If you don't love it, simply put it back in the box it came in, use the included prepaid return shipping label, and send it back to us. That's it.
If you do love it, that's awesome! You keep the product, we'll subtract the $25 trial fee off the final cost of the product, and we'll charge you the difference.