|Purchase At Your Own Risk
||By Joe on 4/3/2017
1 out of 1 people found this review helpful.
Handicap: 16-20 Plays Golf: I play weekly Dexterity: Right Hand
DO NOT BUY THIS PRODUCT. I purchased it last summer, and towards the end noticed the light that was supposed to be blinking red during charge was solid red. I thought nothing of it, because the product was still working.
Yesterday (first use of the season) the battery died for good. Turns out it hadn't been taking a charge this whole time.
When I explained this to customer service, despite repeated pleas, they offered NO HELP in terms of servicing the unit. I didn't even want a refund, I just wanted a replacement and was willing to mail in the defective unit.
The representative even ACKNOWLEDGED THE UNIT WAS DEFECTIVE: "This seems to be an issue with the device and it needs to be replaced."
But instead of replacing the unit, he only tried to sell me a "refurbished" model for $65. I don't know who in their right mind would pay for a used replacement for a defective product.
Based on others' reviews, I am not alone... it sounds like many had the exact same technical issue. CLEARLY there is something defective with the product not taking a charge. PLEASE do not purchase this product... there are better ones with better customer service available (I plan on buying a different product soon)
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